Shipping & Delivery
We think it is important to send your order as soon as possible. This means that if you place an order and the product is in stock, we will ship your order within 2 weeks. This means that you can expect your order to be delivered within 3 weeks. Delivery times are subject to stock availability.
We only deliver in the Netherlands, Belgium, and Germany.
Not at home?
In the unlikely event that you are not at home at the agreed delivery time, this is no problem. In that case, the transport company will leave a note with contact details. You must contact the transport company within five days to schedule a new delivery date free of charge.
Free shipping on orders above €50,- within The Netherlands and Belgium (except for the Wadden Islands €35). For all international deliveries, a different delivery rate applies, please contact us.
VAT and Charges
Registered companies with a valid VAT number from the European Union (except for the Netherlands) do not have to pay Dutch VAT.
Before they place an order, they should first contact SpinWood.nl. If the shipping address is outside the European Union, you need to take local regulations into account. Import duties, customs duties, or other costs other than the shipping costs are for the account of the customer. Please contact your local authorities before placing an order.
Spinwood B.V., acting under the name Spinwood.nl, cannot be held liable for levies, taxes, confiscation, or any other government measure. Any direct and/or indirect costs that may result from this will not be reimbursed and cannot lead to any other liability on the part of Spinwood B.V. These costs and possible claims are entirely for the importer.
Note: If you order from outside the EU, you must pay import duties yourself. If your shipment is returned to us due to non-payment of the import duties, we will charge €25. We will deduct this amount from the purchase amount to be refunded to you.